Job Title: HR Operations Head – GCC

Location: Hyderabad

Reports To: Head of HR.

Role Summary

We are looking for a hands-on, execution-driven HR Operations Lead to manage and scale end-to-end HR operations for our Global Capability Center (GCC). This role is responsible for flawless delivery across the employee lifecycle, payroll oversight, compliance governance, HR systems accuracy, and process efficiency.

The ideal candidate thrives in fast-paced, high-growth environments and has a strong bias for action, operational discipline, and process rigor.

Key Responsibilities

1. End-to-End HR Lifecycle Execution
- Drive onboarding, confirmations, transfers, exits, documentation, and employee records management.
- Ensure 100% accuracy and SLA adherence across lifecycle processes.
- Reduce turnaround times (TAT) through process optimization.
- Act as escalation SPOC for operational HR issues.

2. Payroll & Benefits Governance
- Manage payroll inputs, validation, reconciliation, and coordination with vendors.
- Ensure zero payroll errors and 100% statutory compliance.




- Oversee perks administration, claims resolution, and renewals.
- Maintain audit-ready documentation at all times.

3. HR Systems & Data Accuracy
- Own HRIS data integrity and system workflows
- Monitor data accuracy through periodic audits.
- Generate HR dashboards, headcount reports, and compliance trackers.
- Partner with IT for system enhancements and issue resolution.

4. Compliance & Audit Readiness
- Ensure adherence to labor laws, statutory filings, and internal policies.
- Lead internal and external audits.
- Maintain policy documentation and SOP governance.
- Identify and proactively close compliance gaps.

5. Process Excellence & Automation
- Standardize HR operations across GCC.
- Implement automation and workflow tools to reduce manual effort.
- Track operational KPIs and drive continuous improvement.
- Eliminate process inefficiencies and duplication.

6. Vendor & Stakeholder Management

📌 Head Of HR Operations (Hyderabad)
🏢 Xander America
📍 Hyderabad