14 Sep
|
HireFlexperts
|
Bengaluru
14 Sep
HireFlexperts
Bengaluru
Job Title: Director of Admissions
Location: Bangalore
Employment Type: Full-Time
Total Experience: 10+ Years
Job Overview
We are looking for an experienced and results-driven Director of Admissions to lead and scale the complete admissions function.
This is not just a sales leadership role. We are looking for a leader who can take ownership of admissions revenue, conversion, team performance, customer experience, and long-term business growth.
Key Responsibilities
- Lead and manage the complete Admissions function with end-to-end ownership.
- Own admissions revenue, conversion rates, productivity, and overall business performance.
- Manage the complete admissions funnel from lead generation and first interaction to counselling, conversion, payment, onboarding, and retention.
- Build, manage, and scale high-performing admissions and counselling teams.
- Develop strategies to consistently achieve and exceed revenue and admissions targets.
- Analyse the complete sales and admissions funnel to identify gaps, bottlenecks, drop-offs, and opportunities for improvement.
- Monitor key performance metrics including leads, connect rates, counselling performance, conversion rates, follow-ups, revenue, productivity, and retention.
- Identify customer objections and decision-making patterns and develop strategies to improve conversion.
- Build robust and scalable processes, SOPs, dashboards, review mechanisms, and performance frameworks.
- Establish effective daily, weekly, and monthly performance review systems.
- Coach and mentor Counsellors, Team Leaders, Managers, and other admissions leadership teams.
- Develop future leaders and create a strong leadership pipeline within the admissions function.
- Improve team communication, counselling quality, objection handling, follow-up discipline, and closing capabilities.
- Manage remote and geographically distributed teams, where applicable.
- Identify underperforming teams and implement structured improvement plans.
- Use da
📌 Director of Admissions (Bengaluru)
🏢 HireFlexperts
📍 Bengaluru