? We’re Hiring | Inside Sales & CRM Coordinator

? Location: Lower Parel, Mumbai
? Employment Type: Full time
? Experience: 2–3 Years
? Salary: ₹18,000 – ₹22,000 per month

? About the Role
We are looking for an organised and proactive Inside Sales & CRM Coordinator to support our Inside Sales & CRM Manager in managing customer/dealer relationships, sales coordination, follow-ups, order tracking, and CRM activities.
This is not a pure tele-sales calling role. The position involves coordinating with customers and internal teams, maintaining sales records, tracking follow-ups and orders, and supporting the Manager in ensuring smooth day-to-day sales operations.

? Key Responsibilities
•⁠ ⁠Assist the Inside Sales & CRM Manager with day-to-day sales and customer coordination.
•⁠ ⁠Coordinate with dealers, distributors, retailers, EPC customers, and other business contacts as required.
•⁠ ⁠Assist with customer inquiries, requirements, quotations, orders, and follow-ups.
•⁠ ⁠Track quotations, orders, deliveries, payments, and pending requirements.
•⁠ ⁠Coordinate with Sales, Accounts, Inventory,



and Warehouse teams for order-related activities.
•⁠ ⁠Maintain and update CRM/ERP records, customer details, order information, and follow-up status.
•⁠ ⁠Make follow-up calls and messages to customers/dealers wherever required.
•⁠ ⁠Assist in preparing basic sales, order, customer, and follow-up reports.
•⁠ ⁠Help identify pending or missed follow-ups and bring them to the Manager’s attention.
•⁠ ⁠Support the Manager in maintaining existing customer/dealer relationships and sales coordination.
•⁠ ⁠Assist with other sales and CRM-related activities as required.

✅ What We’re Looking For
•⁠ ⁠Postgraduate in any discipline.
•⁠ ⁠2–3 years of experience in Inside Sales, Sales Coordination, CRM, Customer Relationship Management, or a similar role preferred.
•⁠ ⁠Experience with dealers, distributors, retailers, or B2B customers will be an advantage.
•⁠ ⁠Basic understanding of CRM/ERP systems

📌 Inside Sales (Mumbai)
🏢 MANOJA RETAIL INDUSTRIES
📍 Mumbai