Relationship Manager - MF
Equitas Small Finance Bank
Reference Code: RM-M/1857250
Location: Karnal, Sonipat, Haryana
Branch Code: 11014 (Rohtak)

Posted On: 10 Sep 2026
End Date: 25 Sep 2026
Required Experience: 3 - 5 years

No. Of Openings: 1
External Title: Relationship Manager - MF
Employment Type: Permanent
Employment Category: Field
Closing Date: 25 Sep 2026

Organisational

- Entity: Equitas Small Finance Bank
- Business Unit: Assets
- Division/Function (SBU): Inclusive Banking - MF
- Department: Micro Finance
- Sub-Department: Business
- Generic Role: Relationship Manager

Zone: North
State: Haryana
Region: Haryana
Area: Karnal
Cluster: Sonipat
PT Location: Haryana

Skills

- Skill: Marketing & Sales, Communication Skills
- Highest Education: Bachelor of Arts, Bachelor of Commerce
- Working Language: Hindi, English

Key Result Areas

Position: Relationship Officer - MFI

S.NO | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | |-------|-----------------------------------------------------|-----------|-------------------------------------------------------| | 1 | Ensure achievement of collections target set for allocated centres. | 50% | % of regular Collections (as per annexure 1) | | 2 | Ensure achievement of new members through AOC | 20% | % of Achievement (as per annexure 2) | | 3 | Achieving the set targets for Cross Sell products | 10% | % of Cross Sell Penetration Achievement % RD & APY Collections (as per annexure 3) | | 4 | Member Retention | 10% | % of Achievement (as per annexure 4) | | 5 | Self Development | 5% | Annexure 5 | | 6 | Process Orientation | 5% | Annexure 6 |

Annexure

Annexure - 1
Performance Rating Repayment % to be achieved

Score | Description | |-------|-----------------------------------------------------------| | 5 | Excellent:



100% repayment achieved by end of every month during the review period | | 4 | Very Good: (99.81-100)% repayment achieved by end of every month during the review period | | 3 | Good: (99.51-99.80)% repayment achieved by end of every month during the review period | | 2 | Adequate: (99.31-99.50)% repayment achieved by end of every month during the review period | | 1 | Far below the expectation: < 99.3 % repayment achieved by end of every month during the review period |

Annexure - 2
Scoring method

Score | % of AOC Target | |-------|--------------------------------------------------------| | 5 | Outstanding: >120% of AOC Target | | 4 | Excellent: (111 -120)% of AOC Target | | 3 | Very Good: (100% - 110%) of AOC Target | | 2 | Good: (90 -99)% of AOC Target | | 1 | Adequate: <90% of AOC Target |

Annexure - 3
Scoring method

Score | % of Achievement | |-------|-------------------------------------------------------| | 5 | Outstanding: >120% of Cross Sell Target | | 4 | Excellent: (111 -120)% of Cross Sell Target | | 3 | Very Good: (100% - 110%) of Cross Sell Target | | 2 | Good: (90 -99)% of Cross Sell Target | | 1 | Adequate: <90% of Cross Sell Target |

Annexure - 4
Scoring method

Score | % of Achievement | |-------|-------------------------------------------------------| | 5 | Outstanding: >120% | | 4 | Excellent: (111 -120)% | | 3 | Very Good: (100% - 110%) | | 2 | Good: (90 -99)% | | 1 | Adequate: <90% |

Annexure - 5
Scoring method

Score | Average Mandays of Training per Team Member | |-------|-------------------------------------------------------| | 5 | Outstanding: >=3 | | 4 | Excellent: 2.5-2.99 | | 3 | Very Positive: 2-2.49 | | 2 | Good: 1-1.99 | | 1 | Adequate: <1 |

Annexure - 6
Scoring method

Score | Audit Score | |-------|-------------------------------------------------------| | 5 | Outstanding: >95% | | 4 | Excellent: 91 - 95% | | 3 | Very Good: 81-90% | | 2 | Good: 71-80% | | 1 | Adequate: <71 |

📌 Skill (Karnal)
🏢 Equitas Micro Finance India
📍 Karnal