Job Description

About the Role:

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We are hiring for AR Calling (Accounts Receivable Follow-up) in the US Healthcare Revenue Cycle Management (RCM) process. This role requires calling insurance companies (Medicare, Medicaid, Commercial payers) to follow up on outstanding claims, resolve denials, and ensure timely reimbursement.

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Note: This is a US Healthcare RCM voice process, not a general accounting/bookkeeping/finance role. Candidates without US healthcare AR/RCM background will not be considered.

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Key Responsibilities:

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- Make outbound calls to US insurance companies to follow up on unpaid/denied claimsn
- Analyze EOBs (Explanation of Perks) and ERAs to determine claim statusn
- Identify reasons for claim denials and take corrective action (denial management)n
- Work on aging AR buckets and prioritize claims based on aging/dollar valuen




- Update claim status and notes accurately in the billing softwaren
- Coordinate with the coding/billing team for claim corrections and resubmissionsn
- Meet daily/weekly productivity and quality targetsn

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Mandatory Skills & Experience:

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- 1 to 5 years of hands-on experience in US Healthcare AR calling / Denial Management (mandatory)n
- Strong understanding of RCM process: claims submission, denial management, AR follow-upn
- Knowledge of CPT, ICD-10, HCPCS, EOB, ERA, and clearinghouse processesn
- Excellent spoken English communication (voice process — mandatory)n
- Willingness to work in US shift timings 6 PM to 3 AMn

📌 AR Executive - US Healthcare RCM (Denial Management) (India)
🏢 EMPClaims
📍 India