13 Sep
|
HCL Technologies
|
India
13 Sep
HCL Technologies
India
Job Summary
- Operations Management
- Meeting Client SLA and internal metrics
- People Management
- Kaizen & Innovation
- Solution Mindset
Key Responsibilities
1. Bringing new ideas and innovation for process development and overall organizational progress.
2. Improve the operational systems, processes, and policies in support of the organization's mission - specifically, support better management reporting, information flow and management, business process, and organizational planning.
3. Individual should have the ability to provide solutions commensurate with the customers' needs within the ambit of the given setting so as to lead to business results.
4. Supervise and coach team leaders and managers on a weekly basis.
5. Understand client requirements and be accountable for ensuring the support team is meeting client expectations.
Skill Requirements
- null
Other Requirements
- null
📌 Service Delivery Lead (India)
🏢 HCL Technologies
📍 India