Position: Senior Enterprise Solutions Manager - Brand & Engagement

Location: Delhi

Working Days: Monday to Friday

Experience Required: 4–7 years

About the Role

Own what happens after a blue-chip FMCG brand signs , and turn it into a live, instrumented, expanding campaign.

This is a builder's seat, not a relationship-management one.

You'll be measured on getting blue-chip FMCG brands live, instrumented and expanding , not on meeting frequency. You'll configure internal tooling yourself, build the demo a brand evaluates, wire up their dashboards, write the SQL, and clear the legal and operational steps between a signed contract and a working campaign.

When our defaults don't fit a brand's ask, you won't escalate and wait , you'll design the workaround.

The Role

You own what happens after a brand signs , and part of what happens just before.

You take a signed (or near-signed) enterprise brand and stand up a working, measurable campaign: configuring internal tooling, building the demo/sandbox the brand evaluates, wiring up their analytics dashboards, and clearing the legal and operational steps between contract and go-live.

When the standard path doesn't fit a brand's ask, you design one. And you feed every recurring gap back to Product, so the next deployment is faster.

This is a builder's seat, not a relationship-management seat. You'll be measured on getting brands live, instrumented and expanding , not on meeting cadence.

What You'll Do

- Demos & sandboxes: Build the demo environments and proof-of-concept setups brands evaluate, in coordination with the founding team.
- Solutioning: Translate a brand's objective into a concrete campaign configuration. Invent workarounds when our defaults don't fit.
- Customer setup: Configure and launch current enterprise customers in our internal tools. Own time-to-first-live-campaign.
- Analytics:



Stand up and maintain customer-facing dashboards so every brand can see purchase intent and campaign outcomes without having to ask.
- Cross-functional coordination: Drive legal (MSAs, DPAs, brand & procurement reviews) and operations (fulfilment, sampling logistics) to unblock go-live.
- Account outcomes: Own the ongoing result , accounts that stay live and grow because they're properly instrumented. Catch risk in the data before it surfaces at renewal, not after.
- Product partnership: Surface recurring friction, scope it with Product, and help shape the tooling built specifically for this function.

Who You Are

- 4–7 years in solutions engineering, implementation / onboarding, technical account management, or enterprise customer success at a B2B SaaS, martech or adtech company.
- Hands-on data fluency. You build dashboards from raw data, not just read them , hands-on SQL, plus a BI tool (Metabase, Looker, Power BI, Tableau).
- Ownership in ambiguity. You've run an implementation or a complex onboarding end-to-end, not just managed a relationship around one.
- Enterprise stakeholder management. You've sat across from brand / marketing, procurement and legal , ideally in or around FMCG / CPG brand teams or their agencies (WPP, Publicis, Mindshare, Dentsu).
- Communication. Sharp written and verbal; you can run a room of senior client stakeholders.

Bonus Points

- Exposure to FMCG / CPG brand-marketing teams or agencies (WPP, Publicis, Mindshare, Dentsu).
- Light scripting (Python / JS), API / integration comfort, or hands-on use of AI / LLM tooling.




- Experience at a company with a forward-deployed or solutions-led delivery model.

Your First Year

Months 0–3 , Your First Deployment

Take one signed brand from contract to live, instrumented campaign, end-to-end. Learn our tooling, our brands and our defaults cold. By the end, you've shipped something real.

Months 3–6 , Your Own Book

Run multiple enterprise deployments independently. Every account lives, dashboarded and adopted without hand-holding. Time-to-live trending down as you build repeatable patterns.

Months 6–12 , Define the Function

Turn your patterns into SOPs and tooling specs with Product, set the standard for how the cleint deploys enterprise brands, and lay the groundwork for the team you'll eventually lead.

How We Measure Success

The metric we obsess over first: time from contract signed to first live campaign. Everything else compounds from there.

- Activation: Dashboards and analytics delivered and adopted, per account.
- Retention: Gross retention and health of your book of enterprise accounts.
- Expansion: Growth influenced within existing accounts.
- Product impact: Feedback converted into shipped tooling.

Where This Goes

You'll join early, with high ownership, at an AI-native company working with blue-chip consumer brands. You won't just operate a process , you'll define this function and help build the tooling that powers it.

The person who builds forward-deployed delivery motion from the ground up , and proves it converts signed brands into live, expanding accounts , is first in line to lead this function as it grows: more accounts, a team to build, and the same playbook stood up as they scales beyond India.

Compensation

A competitive fixed salary, an outcome-linked variable tied to the targets above, and meaningful ESOPs , because this role builds something that compounds for the company.

📌 Senior Enterprise Solutions Manager - Brand & Engagement (Delhi)
🏢 PinnacleU
📍 Delhi