Position Title: Site HR Manager

Reports To: Site Manager / Unit Manager

Location: Client Site

Role Purpose

The Site HR is responsible for managing end-to-end Human Resources operations at the client site, ensuring seamless employee lifecycle management, statutory and labour law compliance, employee engagement, and effective stakeholder management. The role acts as the primary HR representative of Sodexo at the client location and is responsible for driving Sodexo HR policies, processes, and culture in alignment with client requirements while maintaining Sodexo standards and compliance obligations.

Key Responsibilities

Employee Lifecycle Management

- Manage the complete employee lifecycle for all Sodexo employees deployed at the client site, including onboarding, induction, confirmation, transfers, promotions, exits, and offboarding.
- Ensure smooth joining experience and timely completion of employee documentation and HR records.
- Drive employee engagement, welfare initiatives, reward & recognition programs, and employee communication activities at the site.
- Support performance management processes, employee development initiatives, and training coordination.
- Act as the first point of contact for employee grievances and HR-related queries, ensuring timely resolution.

Talent Acquisition & Workforce Planning

- Partner with operations and hiring teams to fulfill manpower requirements for both permanent and contractual positions.
- Coordinate recruitment activities and ensure positions are closed within defined timelines.




- Support workforce planning and maintain adequate staffing levels in line with operational requirements.

Compliance & Employee Relations

- Ensure compliance with applicable labour laws, statutory regulations, and Sodexo HR policies.
- Maintain employee records, registers, and documentation as per regulatory requirements.
- Coordinate compliance audits and ensure timely closure of observations.
- Provide guidance to site operations teams on employee relations, disciplinary matters, and labor law implications in consultation with Branch HR and Corporate HR.
- Monitor contractor compliance and adherence to statutory requirements where applicable.

Client & Stakeholder Management

- Serve as the key HR interface between Sodexo and the client at the site.
- Build strong relationships with client stakeholders and proactively address people-related matters.
- Ensure HR service delivery meets both Sodexo and client expectations.
- Participate in client reviews and discussions related to manpower, employee engagement, compliance, and people-related initiatives.
- Drive implementation of Sodexo HR policies and practices while ensuring alignment with client requirements and site-specific needs.

HR Operations & Payroll Support





- Ensure accurate employee data management and maintenance of HRMIS records.
- Coordinate attendance, leave management, payroll inputs, and final settlements to ensure timely processing.
- Facilitate statutory benefits administration and employee documentation requirements.
- Generate HR reports, dashboards, and people metrics as required by management and clients.

Team Management

- Support and guide site HR coordinators or administrators, where applicable.
- Drive a culture of accountability, collaboration, diversity, equity, and inclusion at the site.
- Contribute to continuous improvement of HR processes and service delivery.

Qualifications & Experience

- MBA/PGDM in Human Resources or Graduate with relevant HR experience.
- 3-6 years of HR experience, preferably in facility management, hospitality, services, manufacturing, or a client-facing workplace.
- Strong knowledge of labour laws, statutory compliance, and HR operations.
- Experience in employee lifecycle management and stakeholder management.
- Good understanding of payroll inputs, attendance management, and HR systems.
- Strong communication, interpersonal, negotiation, and problem-solving skills.
- Ability to work independently at a client site and effectively manage multiple stakeholders.

Key Competencies

- Employee Relations
- HR Operations
- Labour Law & Statutory Compliance
- Stakeholder & Client Management
- Recruitment & Talent Acquisition
- Employee Engagement
- Conflict Resolution
- Communication & Influencing Skills
- Process Orientation
- Collaboration & Teamwork

📌 Site - HRBP - Airoli (Navi Mumbai)
🏢 Sodexo
📍 Navi Mumbai