Job Description
Tilfi strives to deliver an extraordinary shopping and ownership experience, and as a Customer Experience and Sales Advisor, this will be your specialty. You will be a foremost point of contact for customers and you will welcome them into our world. You will be kind, patient and informed, have a genuine interest in our craft and in the customer's needs and tremendous confidence in our products and brand promise.
nYou must take pride in your work and care about its quality.
nAs a member of team Tilfi, you can look forward to a warm, and friendly workplace.
nWhat you'll do:
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- Deliver above-and-beyond customer service through email, phone, live chat and social median




- Liaise efficiently with our team in Varanasi and work with our internal systems to process and fulfil ordersn
- Resolve any dispatch related issues or customer requests with patiencen
- Think creatively about ways in which we can optimize each customer's experiencen

nWho you are:
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- Driven by an entrepreneurial spirit with a "no task is too small" attituden
- Hyper-organizedn
- Excellent spoken and written communicationsn
- Comfortable with Excel, web-interfaces...basically, computers in generaln
- Extremely patientn
- Have an interest in fashion, luxury or craftsn

📌 Customer Experience and Sales Advisor (New Delhi)
🏢 Tilfi
📍 New Delhi