Amazon Listing & Account Management Executive (Amazon Seller Central)

Location

(Work From Office )

Experience

1-3 Years (Freshers with strong Amazon knowledge can also apply)

Job Summary

Key Responsibilities

1) Amazon Listing & Catalog Management
- Create and manage Amazon product listings (India/USA if required)
- Optimize listings: title, bullet points, descriptions, backend keywords
- Upload & manage listings using:
- Flat file / bulk upload
- Variation creation (size/color/pack etc.)
- Ensure compliance with Amazon policies and category guidelines

2) Account Management (Seller Central)
- Manage daily operations on Seller Central
- Monitor and maintain:
- Account Health
- Order Defect Rate (ODR)
- Cancellation rate & late shipment rate
- Coordinate with internal team/vendor for stock and dispatch updates

3) Sales & Customer Management
- Handle customer queries/messages professionally
- Manage customer issues related to:
- product concerns
- delivery delays
- replacements/refunds

4) Return & Review Management
- Handle Amazon returns, refunds,



and replacement cases
- Analyze return reasons and improve listing/product info
- Manage negative reviews:
- respond to reviews as per Amazon norms
- coordinate for resolution/compensation if required
- Work on improving rating and feedback score

5) Product Research & Keyword Research (Helium10)
- Use Helium10 tools for:
- Product research & competitor analysis
- Keyword research (Cerebro / Magnet)
- Listing optimization & keyword tracking
- Suggest improvements to boost organic ranking & conversion

Required Skills:
- Strong knowledge of Amazon Seller Central
- Valuable understanding of:
- Listing creation, variations, A+ content basics
- Amazon account health and policy compliance
- Strong command on Helium10
- Return handling + customer support knowledge
- Good communication skills (English + Hindi preferred)

Qualification
- Graduate (any stream)
- MBA/Commerce preferred (optional)

Salary

As per experience + ince

📌 Amazon Listing Executive (Noida)
🏢 Delberto Ecom
📍 Noida