Job Description: Student Sales Counselor

Position Title: Student Sales Counselor
Location: GlossNGlass Makeup Studio & Academy Ulsoor
Reports To: Sales Manager/Branch Head

Job Summary:
Key Responsibilities:
- Lead Management:
- Follow up on leads generated through marketing channels such as online inquiries, advertisements, and referrals.
- Maintain an organized database of leads, ensuring timely follow-ups and productive management of all communication.
- Course Information & Guidance:
- Provide accurate and relevant information about courses, career opportunities, fees, schedules, and other academy services.
- Assess students' requirements and recommend suitable courses based on their interests and career goals.
- Appointments & Academy Visits:
- Invite students to visit the academy for consultations and to get a feel of the campus environment.
- Schedule and coordinate meetings between prospective students and trainers, ensuring all logistics are well-managed.
- Conversion & Enrollment:




- Convert leads into confirmed enrollments by providing strong and persuasive counseling.
- Meet and exceed batch enrollment targets as set by the management.
- Record Keeping & Documentation:
- Maintain accurate records of students, leads, training staff, and course details.
- Keep a track of quotations, payments, and relevant documents for each student’s journey.
- Maintain and update calendars, ensuring no scheduling conflicts or miscommunications.
- Student Grievances & Support:
- Address and resolve student grievances or concerns in a timely and qualified manner.
- Provide guidance and support to students through their enrollment process, ensuring a positive student experience.
- Makeup Leads & Follow-Up:
- Identify and assign makeup leads from the pool of past inquiries or students who missed initial follow-ups.
- Ensure consistent follow-up to maximize conversion rates.
- Administrative Support:
- Assist in maintaining schedules for trainers and ensuring smooth coordina

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