We are a premium home décor brand looking for a detail-oriented operations executive to manage daily order processing, coordination, and basic production file preparation.

This role is execution-focused and process-driven.

Key ResponsibilitiesOrder & Operations Management
- Enter and update orders in Odoo (ERP)
- Track daily orders and flag delays
- Coordinate shipping and create shipping labels
- Follow up with logistics partners when required

Production File Preparation
- Create Corel Draw files for printing using provided templates
- Ensure order details (size, text, quantity) are accurate
- Maintain file naming and storage discipline

Customer Communication (Process-Based)
- Respond to customer queries on WhatsApp using pre-approved templates
- Share order updates, dispatch details, and timelines
- Escalate only exceptions (complaints, custom changes)

What This Role Does _Not_ Include (Important)




- No pricing decisions
- No refunds or negotiations
- No design changes or creative input
- No vendor selection or sourcing
- Required Skills & ProfileMust-Have
- Comfortable using computers daily

Valuable to Have (Not Mandatory)
- Basic knowledge of Corel Draw
- Prior experience in operations, printing, logistics, or e-commerce support

Education
- Any graduate / diploma holder
- English: basic working level
- Attention to detail and accuracy
- Willingness to follow SOPs and checklists
- Ability to learn tools like Odoo and Corel Draw

Important Note
- Probation: 3 months
- Working hours: 10-7

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Operations & Order Processing Executive (Vadodara)
🏢 Unwyre Solutions
📍 Vadodara