Key Responsibilities:
- Handle inbound customer calls in a professional, polite, and productive manner
- Understand customer concerns and provide accurate information, guidance, or resolutions
- Ensure timely and effective resolution of customer issues while maintaining service quality standards
- Document customer interactions, feedback, and resolutions accurately in CRM or call management systems
- Coordinate with internal teams to escalate and resolve complex customer concerns
- Maintain high levels of customer satisfaction and adhere to performance metrics such as call quality and resolution time
- Minimum 1 year of experience in customer service, call center, or inbound voice support
- Excellent verbal communication skills in English and Hindi:




- Strong interpersonal, listening, and problem-solving abilities
- Ability to manage multiple customer interactions while remaining calm under pressure
- Basic computer proficiency; experience with CRM software or call handling tools is an advantage
- Customer-focused attitude with attention to detail and professionalism

How to Apply:
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:
- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Support Executive (Bengaluru)
🏢 Zeblaze Solutions
📍 Bengaluru