Data Management & Reporting
- Maintain and update CRM/EMR systems with accurate customer data.
- Prepare daily/weekly/monthly MIS reports, including:
- Sales Performance Reports
- Lead Conversion Reports
- Revenue Tracking
- Customer Retention/Repeat Visit Reports
- Ensure data accuracy and monitor lead funnel metrics.
- Work on Excel-based dashboards and analytics.

Sales Support & Analytics
- Track lead status and assist sales/counselling team with real-time updates.
- Analyse sales trends and provide actionable insights.
- Generate sales forecasts and performance summaries.
- Coordinate with marketing for lead quality and campaign performance.

Roles and Responsibilities

1. Receiving phone calls and answering as per SOP
2. scheduling appointments for the clients basis availability
3. Interact with clients answer calls
4.



Manage petty cash & prepare cash vouchers
5. Preparing daily reports - Closing Report
6. Making frequent calls through IVR and booking appointments.
7. Good typing speed
8. To update all the information on CRM software
9. Good Computer knowledge
11. Calling clients to inform them about a special schemes/discounts/offers

12. Calling leads received through various platforms and entering them in CRM software.

Requirement:
Good communication skills

Can contact for further details : +91-(phone hidden)

Pay: ₹20,000.00 - ₹30,000.00 per month

Advantages:
- Cell phone reimbursement
- Internet reimbursement

Work Location: In person

📌 CRM Executive (Greater Kailash)
🏢 Derma Arts Clinic
📍 Greater Kailash