Job DescriptionQualification
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- B.E./B.Tech in Computer Science / IT / Electronics or equivalent.n
- 3+ years of experience in Server/System Administration, preferably in AI/GPU/HPC infrastructure.n

nKey Skills
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- Strong knowledge of Linux/Windows Server Administration.n
- Hands-on experience in server hardware troubleshooting and replacement.n
- Knowledge of GPU servers, NVIDIA/AMD GPUs, GPU drivers and AI workloads.n
- Knowledge of storage, RAID, NVMe, networking and server components.n
- Experience in OS installation, upgrades, patching and driver/software installation.n
- Ability to monitor CPU, memory, storage, network and GPU performance.n
- Good troubleshooting and log-analysis skillsn
- Knowledge of BMC/IPMI, BIOS/UEFI and hardware health monitoring.n
- Basic knowledge of HPC/AI environments, CUDA, Slurm/Kubernetes will be an advantage.n

nKey Responsibilities
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- Provide onsite operational and technical support for AI/GPU server infrastructure.n
- Troubleshoot hardware, OS, driver, application and GPU-related issues.n




- Perform hardware replacement and preventive maintenance.n
- Install/upgrade OS, drivers and software applications.n
- Monitor system health, performance and AI/GPU workloads.n
- Collect logs and performance statistics for troubleshooting and reporting.n
- Maintain daily health-check, incident and activity reports.n
- Coordinate with OEM/L3 technical experts through email and telephone for unresolved issues.n
- Ensure timely escalation and closure of critical incidents.n
- Support RCA and corrective actions for recurring/critical issues.n

nDesired Candidate Profile
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- Solid analytical and problem-solving skills.n
- Good communication and customer-handling skills.n
- Ability to work independently at customer locations.n
- Willing to work in 24x7/shift/on-call support, as required.n
- Experience in data center, HPC, AI/GPU or enterprise server environments preferred.n

📌 Technical Support Engineer (Faridabad)
🏢 Netweb Technologies India
📍 Faridabad