Job Description
Policy Bazaar Hiring: Customer Support Executive | Freshers & Experienced | Gurugram (Freshers Welcome)
nJob description Interested Candidates Can Directly Share Their CV On
[email protected] or (phone hidden)
nPosition Overview: Policybazaar is seeking confident, dynamic, and high-energy professionals to join our growing team in Gurgaon. This role serves as a primary point of contact for our clients, responsible for promoting financial products, delivering exceptional customer service, and driving business growth.
nKey Metrics
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- Employment Type: Full-time, Permanentn
- Compensation: INR 2.67 Lakhs to 5 Lakhs Per Annum + Unlimited Performance Incentivesn
- Eligibility: Any Graduaten
- Work Location: Gurgaon (Sector 44),Haryanan
nCustomer Service Associate
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- Inquiry Handling: Respond professionally to incoming customer inquiries via phone channels.n
- Issue Resolution: Provide end-to-end support to resolve customer grievances and queries efficiently.n
- Experience Management:
Maintain high standards of customer satisfaction and positive brand perception.n
nCandidate Profile & Qualifications
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- Minimum Education: Any Graduaten
- Experience Level: 0 to 4 years of experience. Prior experience in customer support is advantageous but not mandatory.n
- Communication Skills: Excellent interpersonal, verbal, and active listening capabilities.n
- Functional Competencies: Strong persuasion, negotiation, and customer-handling skills.n
- Technical Skills: Basic computer proficiency and familiarity with standard office applications.n
- Core Attributes: Quick learner, result-oriented, self-motivated, and a collaborative team player.n
nRemuneration & Career Growth
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- Performance-driven setting with an unlimited monthly incentive structure.n
- Professional exposure to financial markets and diverse client demographics.n
- Structured skill development initiatives and fast-track internal career progression
📌 Customer Support Executive | Freshers (Gurugram)
🏢 Policybazaar.com
📍 Gurugram