Company Profile:
Job Title: Dynatrace Expert
Position: Dynatrace Expert
Experience: 5 - 7 Years
Category: IT Infrastructure
Main location: Chennai / Mumbai
Position ID: J0326-1971
Employment Type: Full Time
Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.
Job Description:
Direct Responsibilities
Infrastructure and Technical
o Implementation of standard dashboards: global vision, by domain, by asset
o Automation of “capacity” alerting for CPU, memory, and paging (currently performed manually in OPS)
o Contribution to the redesign of CPU and memory metrology (retiring Nimsoft): daily tracking instead of monthly
o Contribution to the redesign of availability management (replacing Witbe)
o Use of APIs provided by the solution to process “technical” data for the DATA team
o Expertise with Synthetic, RUM, Active Gate, Key Requests
Supervised technologies: Linux / Windows - Cloud dMZR (PaaS and IaaS) - Mainframe (Z/OS)
o Application and Business (APM)
o Implementation of various dashboards tailored to the needs of different teams/technologies
o Training and technical support for DEV and OPS contributors (expert level)
o Dynatrace expertise during taskforces
o Audit of workstations for very specific cases
o Audit of code quality from the start of the development cycle in cooperation with DEV teams
o Qualification of performance impact when deploying a recent version (before/after)
Contributing Responsibilities
This position enhances operational resilience by minimizing downtime and ensuring swift incident resolution while boosting business satisfaction.
Technical & Behavioral Competencies
- Monitoring & Observability: Hands-on experience with Dynatrace to design and interpret dashboards, configure proactive alerts, and perform deep-dive trace analysis for rapid incident diagnosis.
- Collaboration: Fluent in Microsoft Teams for communication, Outlook for stakeholder updates.
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📌 Dynatrace Expert (Mumbai)
🏢 CGI
📍 Mumbai