Job Title

Accounts Receivable Executive / Officer - Hotel Operations

Department

Finance & Accounts

Reports To

Finance Manager / Financial Controller

Location

Hotel / Corporate Office

Job Purpose

To manage and control all accounts receivable functions for the hotel, ensuring timely billing, accurate accounting, effective credit control, and prompt collection of revenues from corporate clients, travel agents, OTAs, events, and other debtors.

Key ResponsibilitiesRevenue & Billing
- Prepare and issue accurate invoices for:
- Corporate room bookings
- Travel agents and OTAs
- Banquets, events, weddings, and conferences
- Long-stay guests and credit customers
- Ensure invoices align with contracts, rate agreements, and approved credit terms
- Coordinate with Front Office, Sales, Reservations, and Banquets to validate charges

Credit Control & Collections
- Monitor ageing reports (30/60/90 days) and follow up for timely collections
- Ensure adherence to approved credit limits and payment terms:
- Conduct regular follow-ups with corporate clients, agents,



and event organizers
- Escalate long-pending receivables to Finance Manager / Management

Reconciliations & Accounting
- Post daily AR entries in the accounting system (hotel PMS / ERP)
- Reconcile AR balances with:
- Guest ledger
- City ledger
- Sales and banquet reports
- Ensure proper adjustment of credit notes, debit notes, and short payments

Reporting & Compliance
- Prepare and submit:
- Weekly and monthly AR ageing reports
- Collection status reports
- Outstanding summaries for management review
- Support internal and external audits by maintaining complete documentation
- Ensure compliance with company policies, GST, and statutory requirements

Coordination & Process Improvement
- Work closely with Sales and Operations teams to resolve billing disputes
- Ensure proper documentation for credit approvals and contracts
- Identify gaps in billing or collection processes and recommend improvements

Skills & Co

📌 Accounts Receivable Clerk (Lonavla)
🏢 Machan Resorts
📍 Lonavla