Rx Connections is a Canadian healthcare company dedicated to providing exceptional patient-centered care and access to complex medications. Our team of healthcare professionals is committed to building healthier communities through personalized service and social responsibility.
About the Position:
Reporting to our Reimbursement Team Lead, the Reimbursement Specialist will be primarily responsible for assisting our patients navigate insurance challenges and available provincial/federal programs to make their medications more affordable. If you are looking for the opportunity to join a rapidly growing company, we highly encourage you to apply
Duties and Responsibilities:
- Communicate with patients, prescribers, healthcare professionals, and other key players to support patients through their treatment journey
- Gather and document information from patients/caregivers/prescribers in a concise, organized, and professional manner
- Complete, submit, and follow up on requisite paperwork on time
- Liase with private and public insurance providers to determine coverage options
- Act as a central liaison for stakeholders such as physicians, nurses, patients, and clinics and provide required updates
- Maintain confidentiality of patient healthcare information
Job Requirements:
- Excellent customer service skills
- Excellent verbal and written communication skills and interpersonal skills
- English & French (asset)
- Understanding of provincial and private drug coverage criteria
- Strong Computer and Technical skills: Excel, Word, Outlook, tablets, web-portals/internet use
- Experience with the Kroll Pharmacy Management System is an asset
- Making decisions using sound judgment, and meeting deadlines.
- Accurate data collection and data integrity
- Ease with working in a paperless environment.
- Ability to drive for results
- Proven ability to work in a team workplace
- Strong sense of organization and attention to detail
- Time management skills and t