At _arrivia_, we use the power of travel to connect people to the world. To do that, our global team needs seamless, reliable technology around the clock. We are expanding our Mumbai-based Information Systems team and are looking for two high-energy, skilled IT Technicians II to join us at our Mumbai office.

This is an opportunity to elevate your IT support career to the next level. You will be a vital anchor in our global Information Systems department, supporting our enterprise-scale environment during a critical global shift. Operating on a fixed overnight schedule, you will be the primary technical force keeping our worldwide operations running smoothly, handling complex escalations, managing modern cloud workplace tools, and ensuring our global staff has the technical heartbeat they need to create extraordinary travel memories.

Shift Details
- Type: Full-time, On-site (Mumbai Office)
- Schedule: Fixed Overnight Shift, 8:00 PM - 6:00 AM IST

What You’ll Do
- Master the Contemporary Workplace: Administer Office 365, Exchange Online, and Azure Active Directory (Entra ID),



managing user lifecycles, access control, and modern communication environments across three distinct corporate infrastructure zones.
- Optimize Endpoints: Leverage enterprise tools like Microsoft Intune, Autopilot, and JAMF to monitor and manage a diverse fleet of Windows and macOS devices in a highly modern, remote-ready setup.
- Manage Infrastructure: Own advanced directory and server tasks, including OU creation, GPO management, and security group administration within Active Directory.
- Hardware & Asset Lifecycle: Actively manage the full lifecycle of corporate physical assets—from intake, imaging, and deployment tracking to troubleshooting on-site network connectivity, access devices, and video conferencing systems.

What You’ll Bring

We are looking for proactive, autonomous troubleshooters who thrive under mínimal supervision and bring strong critical thinking to high-priority scenarios.
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📌 IT Technician Ii (Mumbai)
🏢 Arrivia
📍 Mumbai