Key Responsibilities
- Handle inbound and outbound calls professionally.
- Coordinate appointments between patients and medical staff.
- Provide accurate information regarding medical services and procedures.
- Maintain patient records and update databases.
- Follow up with patients regarding appointments and reports.
- Assist in resolving patient queries and concerns efficiently.
- Ensure confidentiality of patient information at all times.
Required Skills & Qualifications
- Excellent communication skills in:
- Telugu:
- Hindi:
- English (must be proficient)
- Solid interpersonal and coordination skills.
- Basic knowledge of medical terminology (preferred).
- Good computer skills (MS Office, data entry).
- Ability to handle patients politely and professionally.
- Minimum qualification: Intermediate / Any Degree preferred.
Salary
- ₹8,000 to ₹10,000 per month (based on experience and performance)
Probation Period
- 3 months probation period:
- Performance will be evaluated during probation before confirmation of employment.
Work Environment
- Professional healthcare setting
- Supportive team environment
- Opportunity for growth based on performance