We are looking for a motivated and customer-focused Sales Executive to handle inbound calls from potential and existing customers. The role involves understanding customer requirements, providing accurate product/service information, and converting inquiries into successful sales while delivering an excellent customer experience.
Key Responsibilities
- Handle incoming calls and respond to customer inquiries in a timely manner
- Identify customer needs and recommend suitable products or services
- Convert inbound leads into sales opportunities
- Achieve daily/weekly/monthly sales targets
- Maintain accurate records of customer interactions in CRM systems
- Address customer concerns and resolve queries effectively
- Follow up with interested customers to close sales
- Collaborate with internal teams to ensure smooth service delivery
Required Skills & Qualifications
- Any graduate / undergraduate (depending on company requirements)
- Strong communication skills (verbal and listening)
- Basic computer knowledge and familiarity with CRM tools
- Valuable persuasion and negotiation skills
- Ability to work in a target-driven environment
- Customer-focused attitude
Preferred Qualifications
- Prior experience in inbound sales, telecalling, or customer support
- Experience in BPO, banking, telecom, or e-commerce sectors