Job Description: IT Executive / IT Support Engineer

Department: Information Technology

Employment Type: Full time

Job Summary

Key ResponsibilitiesSystem & Desktop Support
- Provide technical support to users for desktops, laptops, printers, cameras, batteries and other peripherals.
- Ensure mínimal downtime and timely resolution of issues.

Server Management
- Manage and troubleshoot Windows Servers.
- Perform server backup, restore, and disaster recovery activities.
- Monitor server performance and data security.

SQL Server Management
- Install, configure, and maintain MS SQL Server.
- Perform database backup and restore activities.
- Troubleshoot basic database performance issues.

IIS & Web Hosting
- Manage and maintain websites hosted on IIS.
- Monitor website performance and uptime.

SSL Certificate Management
- Install, renew, and manage SSL certificates for company websites.
- Ensure compliance with web security requirements.

Business Central ERP Handling
- Provide support for Microsoft Dynamics 365 Business Central ERP.




- Coordinate with ERP vendors for issue resolution and upgrades.

Firewall & Network Security
- Configure and manage firewall appliances.
- Monitor network security and VPN access.

Antivirus Management
- Deploy and manage antivirus solutions.
- Ensure systems are protected against malware and threats.

Network & IP Configuration
- Configure and troubleshoot LAN/WAN networks.
- Manage IP addressing, DNS, and DHCP.

Physical Hardware Maintenance
- Install, maintain, and repair IT hardware.
- Coordinate with vendors for hardware service.

IT Asset Management
- Maintain records of IT assets including hardware and software licenses.
- Track asset lifecycle and allocation.

IT Procurement & Disposal
- Procure IT hardware and software as per business requirements.
- Handle disposal or selling of obsolete IT assets as per policy.

Required Skills & Qualifications
- Diploma or Bachelor’s degree in IT, Computer Science, or related field.
- 2-5 y

📌 IT Administrator (Azadpur)
🏢 Fresh Fruit Alliances Private
📍 Azadpur