Job Summary

The Receptionist will be the first point of contact for guests and clients at Sriram Palace Banquet & Hotel. She will be responsible for attending clients, sharing banquet and hotel details, handling billing and payments, managing reception operations, coordinating cleanliness, and supporting telecalling and daily front-office activities.

Key ResponsibilitiesClient Handling & Front Desk
- Greet and welcome guests, clients, and visitors politely and professionally
- Attend walk-in clients and explain banquet halls, mandaps, hotel rooms, pricing, and facilities:
- Share brochures, photos, videos, and event details with clients
- Coordinate client visits and venue walkthroughs

Booking & Billing
- Handle booking inquiries for banquets, rooms, events, and conferences
- Prepare bills, invoices, and receipts accurately
- Collect payments (cash / UPI / online / cheque) and maintain records
- Coordinate with accounts team for billing and payment follow-ups

Reception & Office Management
- Maintain reception area cleanliness and proper arrangement
- Ensure reception desk,



registers, and documents are well-organized
- Manage visitor logs, booking registers, and client data
- Coordinate with housekeeping for cleanliness of lobby and reception areas

Telecalling & Follow-ups
- Handle incoming and outgoing calls professionally
- Do follow-up calls for inquiries, bookings, and payments
- Share event offers, packages, and updates with potential clients
- Maintain call records and client follow-up status

Coordination & Support
- Coordinate with banquet, hotel, housekeeping, security, and management teams
- Support event-day coordination from the reception side
- Assist management with daily administrative tasks when required

Required Skills & Qualifications
- Minimum qualification: 10+2 / Graduate preferred
- Positive communication skills (Hindi, English, Odia preferred)
- Basic computer knowledge (MS Word, Excel, billing software)
- Ability to handle clients politely a

📌 Receptionist (Baripada)
🏢 SRIRAM PALACE BANQUET & HOTEL
📍 Baripada