Job For Service Coordinator in Rajkot

Reputed Automobile Company Requires Service Coordinator

Responsibilities
Service Coordination: Manage daily service calls, customer complaints, follow-ups and coordinate with service engineers for timely resolution.
Customer Follow-up: Maintain regular communication with customers, record feedback and ensure pending service requirements are followed up properly.
Machine & System Updates: Maintain accurate machine, customer and service records and regularly update Hi-Trac/Hynlink and other required systems.
Warranty & Claims: Process and follow up on Warranty, PM, Rock Breaker and Coupler claims, ensuring timely submission and closure.
Service Planning: Monitor PM service schedules, service planners and pending activities and coordinate with the concerned team.
Reports & MIS: Prepare and maintain daily, weekly and monthly service reports, MIS and performance data.
Documentation: Maintain service-related documents, e-invoices, expense sheets, claim/payment records, NOC and other required documents.
Coordination: Coordinate with Customers, Service Engineers, OEM, Vendors, DSM/Management for smooth service operations.




Data Accuracy: Ensure all service data, reports and records are accurate, complete and updated within the required timeline.
Additional Support: Provide support for day-to-day Service Department activities and perform other responsibilities assigned by management.

Required Education
Any Graduation With Relevant Experience

Required Experience
1 to 3 Year

No. of Positions
1

Location
Kalawad Road

Service Coordinator Salary
Upto 28K

Industry
AutoMobile

Functional Area
Service

Designation
Service Coordinator

Job Type
Full time

Working Hours
09:30 AM To 06:30 PM

Lunch Break
1:30 PM To 2:30 PM

Working Days
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

Job Opening Status
Ongoing

Key Skills
MS Excel, Communication, Coordination, Follow-up, Documentation, Time Management

Company Profile
Company Name: Spot In Job Consultancy
Profile: Job Consultancy - Recruitment Consultant
Job Consultancy Contact Number: +91 74879 23934

📌 Job For Service Coordinator In Rajkot (India)
🏢 Spot In Job Consultancy
📍 India