Key Responsibilities:

nTheme-Based Experience Curation

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- Conceptualize and design unique, theme-based guest experiences across Club Mahindra resorts.
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- Develop annual and seasonal experience calendars aligned to themes such as Wellness, Culture, Family Bonding, Adventure, Sustainability, Culinary, and Festivals.
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- Create engaging guest journeys through a blend of activities, entertainment, storytelling, décor, and local experiences.
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nExperience Innovation & Design

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- Research hospitality and leisure trends to introduce innovative experience concepts.
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- Curate experiences that showcase local culture, traditions, cuisine, and community partnerships.
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- Develop scalable experience frameworks and playbooks for deployment across resorts.
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nStakeholder Collaboration

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- Partner with Resort Operations, Marketing, F&B;, Entertainment, and Digital teams to bring curated experiences to life.
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- Collaborate with external artists, performers, facilitators, and experience partners to enhance guest engagement.
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- Support pilot launches and roll out new experience concepts across resort clusters.
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nPerformance & Continuous Improvement

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- Monitor guest participation, satisfaction, and feedback metrics.
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- Identify opportunities to enhance existing experiences and introduce recent concepts.
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- Benchmark Club Mahindra experiences against leading hospitality and leisure brands.
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nQualification & Skills Required

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- 7-12 years of experience in hospitality, experiential tourism, cruise, events, entertainment, or guest experience design.
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- Proven experience in conceptualizing and delivering customer-centric experiences.
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- Strong storytelling, creative thinking, stakeholder management, and project execution skills.
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- Passion for creating memorable guest experiences and driving innovation.
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nLocation - Mumbai & Pan India

📌 Manager - Curator & Experience Design (Mumbai)
🏢 Mahindra Holidays u0026 Resorts India
📍 Mumbai