IT SUPPORT / SYSTEM ADMINISTRATOR

Company: 360 Realtors LLP

Location: Gurgaon / Gurugram

Salary: ₹25,000 – ₹50,000 per month

Employment Type: Full-Time

Department: Information Technology

About the Role

360 Realtors LLP is looking for a skilled and proactive IT Support / System Administrator to manage day-to-day IT operations and ensure smooth functioning of hardware, software, systems, networks and user access across the organization.

The ideal candidate should have strong troubleshooting skills, good knowledge of computer hardware and networking, and the ability to independently handle employee IT requirements.

Key Responsibilities

- Provide day-to-day technical support to employees for hardware, software, network, system and application-related issues.
- Install, configure and maintain laptops, desktops, printers, scanners and other IT peripherals.
- Troubleshoot Windows operating system, software, driver and application-related issues.
- Manage and configure official email IDs, user accounts, passwords and access permissions.
- Coordinate with HR for new employee onboarding and exit-related IT activities, including system allocation, email creation/deactivation and access management.
- Support and troubleshoot CRM, HRMS/ZingHR and other business applications used by employees.
- Configure and troubleshoot LAN, Wi-Fi, routers, switches, IP configuration and internet connectivity.
- Monitor system performance and resolve technical issues promptly to minimize downtime.
- Maintain IT asset inventory including laptops, desktops, printers, accessories, networking equipment and software licenses.
- Maintain proper records of laptop/device allocation, handover and return from employees.
- Ensure antivirus installation, system updates, security patches and basic data-security practices.
- Perform regular data backup and recovery support as required.
- Coordinate with external IT vendors/service providers for hardware repairs, AMC, networking and other technical requirements.
- Maintain records of IT complaints, resolutions, service requests and vendor activities.




- Assist management in IT procurement by evaluating hardware/software requirements and obtaining quotations where required.
- Provide remote and on-site technical support to employees and branches whenever required.
- Ensure proper IT documentation, system records and standard operating procedures are maintained.
- Identify recurring technical issues and recommend suitable solutions to improve IT efficiency and productivity.

Required Skills
- Solid knowledge of Windows OS, computer hardware and troubleshooting.
- Good understanding of LAN, WAN, Wi-Fi, TCP/IP, routers and switches.
- Knowledge of Microsoft Office, Outlook/email configuration and user account management.
- Basic knowledge of servers, firewall, antivirus and data backup.
- Familiarity with remote support tools.
- Knowledge of CRM/HRMS systems will be an added advantage.
- Basic Linux knowledge is preferred.
- Strong troubleshooting and problem-solving ability.
- Good communication and coordination skills.
- Ability to work independently and manage multiple IT issues simultaneously.

Experience & Qualification
- Experience: 2–5 years in IT Support / System Administration.
- Candidates with strong hands-on technical knowledge and relevant experience may be considered.
- Graduate/Diploma/B.Tech/BCA/MCA in Computer Science, IT or a related field preferred.

Key Competencies
- Technical troubleshooting
- Networking & system administration
- IT asset management
- User and access management
- Hardware/software maintenance
- Vendor coordination
- Data security awareness
- Problem-solving
- Communication and coordination
- Ability to handle multiple branch/user requirements

Why Join 360 Realtors LLP?
- Opportunity to manage a diverse IT environment.
- Exposure to business applications, CRM and HRMS systems.
- Professional and growth-oriented work environment.
- Opportunity to take ownership of IT operations and infrastructure.

Salary: ₹25,000 – ₹50,000 per month

Location: Gurgaon / Gurugram

Job Type: Full-Time

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits

- Health insurance
- Provident Fund

Work Location: In person

📌 IT Support Technician (Gurugram)
🏢 360 Realtors
📍 Gurugram