14 Sep
|
Akrostech Consulting
|
Noida
14 Sep
Akrostech Consulting
Noida
? We’re Hiring: IT Support Executive | Noida – Sector 63
We are looking for an IT Support Executive to join our team in Noida, Sector 63.
? About the RoleWe are looking for a technically skilled and customer-focused IT Support Executive to join our team in Noida.
The ideal candidate should have hands-on experience in desktop support, hardware/software troubleshooting, networking, Windows OS, and user support, along with strong problem-solving and communication skills.
?️ Key Responsibilities
- Provide L1/L2 technical support to users through calls, tickets, remote support, and in office assistance.
- Troubleshoot desktop, laptop, printer, scanner, and peripheral issues.
- Install, configure, and troubleshoot Windows OS and software applications.
- Troubleshoot LAN, WAN, Wi-Fi, DNS, DHCP, TCP/IP, and internet connectivity issues.
- Configure and troubleshoot Switches, Routers, Access Points, and other network devices.
- Perform basic IP addressing and subnetting.
- Manage user accounts, system access, and permissions.
- Maintain IT assets, inventory, documentation, and support records.
- Monitor and resolve IT support tickets within defined timelines.
- Escalate complex technical issues to the relevant IT/network team.
- Assist with antivirus, system updates, backups, and basic IT security.
? Technical Knowledge RequiredCandidates should have a good understanding of: ✅ Computer Hardware & Troubleshooting
✅ Windows Operating System
✅ TCP/IP
✅ DNS & DHCP
✅ LAN/WAN & Wi-Fi
✅ IP Addressing & Subnetting
✅ Switches & Routers
✅ Layer 3 Devices
✅ Hub vs Switch
✅ IPv4 vs IPv6
✅ MAC Address
✅ OSI Model
✅ Ping & Tracert
✅ Basic Network Troubleshooting
? If you have the required skills and are looking for an opportunity to grow your career in IT Support, we’d love to hear from you!
? Location: Noida Sector 63
📌 IT Support Executive (Noida)
🏢 Akrostech Consulting
📍 Noida