Manager Employee Experience

Department: People & Culture

Location: Ahmedabad

Job Purpose To design, drive, and own the employee experience and engagement strategy across both corporate and plant/manufacturing locations, ensuring a consistent, positive, and productive workplace culture that improves retention, morale, and organizational performance.

Key Responsibilities

1. Employee Engagement Strategy

- Design and implement an annual employee engagement calendar covering both corporate and plant employees.
- Conduct engagement surveys (pulse/annual), analyze results, and drive action-planning with respective leadership teams.
- Track and report engagement metrics (eNPS, participation rates, attrition correlation, etc.) to leadership.

2. Corporate & Plant Coordination

- Customize engagement initiatives to suit the distinct needs of white-collar (corporate) and blue-collar/shop-floor (plant) employees.
- Partner with plant HR/IR teams to ensure engagement programs are culturally and operationally relevant on the shop floor.
- Ensure consistent employer branding and communication across all locations.

3. Employee Experience & Lifecycle

- Own key moments in the employee lifecycle onboarding, milestones, exit and ensure a consistent experience across locations.
- Design recognition & rewards programs (R&R;) applicable across corporate and plant setups.
- Partner with L&D;, C&B;, and IR teams to strengthen overall employee value proposition (EVP).

4. Events, Communication & Culture Building

- Plan and execute engagement events, town halls, wellness initiatives,



and CSR activities at both corporate office and plants.
- Drive internal communication campaigns (newsletters, digital boards, plant notice boards, etc.).
- Champion diversity, inclusion, and employee well-being initiatives.

5. Stakeholder Management

- Collaborate with plant heads, corporate function heads, and union/IR representatives where applicable.
- Act as a bridge between leadership and employees to surface ground-level sentiment and concerns.

6. Data & Reporting

- Maintain dashboards tracking engagement scores, attrition trends, and program effectiveness.
- Present periodic insights and recommendations to senior management.

Key Skills & Competencies
- Solid stakeholder management comfortable working with both corporate leadership and plant/shop-floor workforce.
- Excellent communication skills (including ability to communicate in local/vernacular language for plant employees, if applicable).
- Program/project management skills.
- Data-driven mindset — comfortable with engagement analytics and survey tools.
- Cultural sensitivity to manage diverse employee segments (white-collar vs. blue-collar).
- Event management and internal communications experience.

Qualifications & Experience
- MBA/PGDM in HR or equivalent.
- 5–10 years of experience in HR, with at least 2–3 years focused specifically on employee engagement/experience.
- Prior experience managing engagement across both corporate and manufacturing/plant environments strongly preferred.
- Willingness to travel to plant locations regularly.

📌 HR Manager- Employee Engagement (Ahmedabad)
🏢 Caterpillar Signs
📍 Ahmedabad