Job DescriptionLocations- Kolkata

NExp - 8-10 yrs

nSkill- EUC

NResponsibilities

n

N
- Manage and support Windows & Mac endpoints.
N
- Install, configure, troubleshoot desktops, laptops, printers, & peripheral devices.
N
- Perform OS installations, upgrades, patching, and system maintenance.
N
- Ensure endpoint security compliance and policy adherence.
N
- Provide L2 support for end-user computing issues.
N
- Troubleshoot hardware, software, network, and application-related issues.
N
- Coordinate with L3 Customer teams for issue resolution.
N
- Deploy software packages, updates, and security patches.
N
- Monitor endpoint healthand compliance.
N
- Create and maintain SOPs, work instructions, and knowledge articles.
N
- Generate operational reports and dashboards.
N
- Maintain accurate records of incidents and assets.
N




- Proven experience as anEnd User Computing (EUC) Administrator.
N
- Positive at managing, supporting, and maintaining end-user devices, workplace technologies, and related infrastructure to ensure seamless IT services for business users.
N
- Hands-on experience in desktop/laptop administration, software deployment, asset management, user support, security compliance, and endpoint management.
N
- Familiarity with Endpoint Management & automation.
N
- Support M365 applications including Outlook, Teams, OneDrive, & Office apps.
N
- Manage user accounts, licenses, and access requests.
N
- Assist with mailbox andcollaboration tool troubleshooting.
N

📌 Hiring: Tcs Is Hiring For End User Computing Admin (Secunderabad)
🏢 Tata Consultancy Services
📍 Secunderabad