Job DescriptionWe are looking for a Customer Engagement & Retention Executive to drive customer engagement, retention, and lifecycle marketing initiatives.

NLocation: Ahmedabad

NWork Mode: On-site

NExperience: 2-6 years

NKey Responsibilities

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- Plan and execute customer retention & lifecycle campaigns.
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- Manage campaigns acrossEmail, SMS, WhatsApp, Push Notifications &

• In-App Messaging.

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- Segment customers basedon behaviour, purchase history, engagement & lifecycle stage.
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- Build and manage CRM and automated customer journeys.
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- Track key metrics including CTR, Conversion, Retention, Churn &

• CLV.

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- Analyze customer data to identify retention & engagement opportunities.
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- Work closely with Product, Content, Design &

• Customer Support teams.

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- Prepare campaign reports and share actionable insights.
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nRequired Skills &

• Experience

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- 2–6 Years of experience in Retention, CRM, Lifecycle, or Digital Marketing.
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- Hands-on experience with Email, SMS, Push & WhatsApp campaigns.
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- Knowledge of CRM,



customer segmentation & marketing automation.
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- Familiarity with MoEngage, WebEngage, HubSpot, Klaviyo, Mailchimp, or similar platforms.
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- Basic understanding of marketing analytics & campaign performance metrics.
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- Proven records of achieving Revenue Targets
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- Ability to manage multiple campaigns and work effectively in a fast-paced on-site workplace.
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nEducation

nBachelor's degree in Marketing, Business, Analytics, or a related field.

NExperience in Wellness, Astrology, D2C, E-commerce, or Consumer Internet brands will be an added advantage.

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📌 Hiring: Retention & Growth Specialist (Ahmedabad)
🏢 Pandit Ventures Private
📍 Ahmedabad