We are hiring for a NOC Operations Head for a global IT company based in Chennai. We are looking for an accomplished Network Operations &

• Managed Services Leader to drive large-scale, business-critical 24x7 Managed Network Services (NMS) for global telecom and enterprise customers. The role will have end-to-end ownership across: ? Network Operations / NOC &

• Service Assurance ? Managed Services &

• Service Delivery ? Network Engineering &

• Transformation ? Major Incident, Problem &

• Change Management ? SLA / KPI / Governance &

• Operational Excellence ? Network Modernization, Migration &

• Lifecycle Management ? Automation, Orchestration, Analytics &

• AIOps ? SD-WAN, Enterprise Networking &

• Cloud Connectivity ? Customer Experience &

• Executive Stakeholder Management ? Commercial Performance &





• Service Growth ? Global Onshore / Offshore Team Leadership ✅ Managing large-scale 24x7 global network operations ✅ Leading geographically distributed, multidisciplinary teams ✅ Managing AVP / VP / CXO-level customer relationships and escalations ✅ Driving network transformation and modernization programs ✅ Delivering measurable improvements in MTTR, productivity, reliability, cost and customer experience ✅ Building automation and AIOps-led operational models ✅ Managing complex multi-vendor telecom and enterprise network environments ✅ Solid understanding of IP, MPLS, VPN, SD-WAN, LAN/WAN, Wi-Fi, routing, switching and cloud connectivity ✅ Driving governance, service quality and commercial outcomes

📌 Head of Network Operations (Bengaluru)
🏢 Syncarp
📍 Bengaluru