We are hiring for a NOC Operations Head for a global IT company based in Chennai. We are looking for an accomplished Network Operations & Managed Services Leader to drive large-scale, business-critical 24x7 Managed Network Services (NMS) for global telecom and enterprise customers. The role will have end-to-end ownership across: Network Operations / NOC & Service Assurance Managed Services & Service Delivery Network Engineering & Transformation Major Incident, Problem & Change Management SLA / KPI / Governance & Operational Excellence Network Modernization, Migration & Lifecycle Management Automation, Orchestration, Analytics & AIOps SD-WAN,



Enterprise Networking & Cloud Connectivity Customer Experience & Executive Stakeholder Management Commercial Performance & Service Growth Global Onshore / Offshore Team Leadership ✅ Managing large-scale 24x7 global network operations ✅ Leading geographically distributed, multidisciplinary teams ✅ Managing AVP / VP / CXO-level customer relationships and escalations ✅ Driving network transformation and modernization programs ✅ Delivering measurable improvements in MTTR, productivity, reliability, cost and customer experience ✅ Building automation and AIOps-led operational models ✅ Managing complex multi-vendor telecom and enterprise network environments ✅ Solid understanding of IP, MPLS, VPN, SD-WAN, LAN/WAN, Wi-Fi, routing, switching and cloud connectivity ✅ Driving governance, service quality and commercial outcomes

📌 Head of Network Operations (Bengaluru)
🏢 Syncarp
📍 Bengaluru