Company Description Sumangali Jewellers is a trusted gold, silver and diamond jewellery with over 50 years of heritage, located in Pallipattu, Tamil Nadu. Known for contemporary designs, fair pricing, and consistent quality, the brand serves a diverse clientele from nearby cities such as Bangalore, Tirupati, Vellore, and Hyderabad, as well as customers from the UK and USA. Its production facility manages every step from design to finishing, ensuring strict quality control and distinctive craftsmanship.

Despite operating from a small town, Sumangali Jewellers has built a robust reputation in the gold jewellery industry through its commitment to quality, innovation, and customer service.

Role Description We are looking for a detail-oriented CRM professional to manage customer relationships, coordinate the CRM team, and ensure smooth execution of customer engagement activities.

What you'll be doing





✨ Manage and maintain the CRM software and customer database

✨ Assign tasks to the CRM team and monitor their progress

✨ Track customer interactions, follow-ups, and leads

✨ Identify gaps in customer follow-up and improve processes

✨ Coordinate with the sales and marketing teams to improve customer engagement

✨ Ensure a consistent and personalised customer experience across touchpoints

Location: Pallipattu

Experience: 0-2 years (freshers can apply)

If you’re someone who enjoys working with people, data, and processes and wants to be part of a growing jewellery brand, we’d love to hear from you.

? Apply / Send your CV to: [email protected]

📌 Head of Customer Support (Pallipattu)
🏢 SUMANGALI JEWELLERS
📍 Pallipattu