Guest Relationship Executive – Front Office / Reception About OSHO Himalayas: OSHO Himalayas is a wellness and meditation resort near Dharamshala, Himachal Pradesh, offering meditation programs throughout the year in a peaceful and nature-focused environment.

About the Role: We are looking for a warm, professional, and guest-focused Guest Relationship Executive to join our Front Office / Reception team. The ideal candidate will have prior experience in hospitality or other guest-facing roles and a genuine interest in creating comfortable, seamless, and memorable experiences for our guests.

Key Responsibilities

- Welcome and assist guests with warmth, professionalism, and a positive attitude.
- Handle guest check-ins, check-outs, and day-to-day front office operations.
- Respond to guest enquiries in person, over the phone, and via email.
- Ensure a smooth and comfortable guest experience throughout their stay.
- Coordinate with housekeeping and other departments to fulfil guest requests efficiently.
- Handle guest concerns and complaints calmly, promptly, and professionally.
- Maintain accurate guest records and front office documentation.
- Assist with reservations and other guest-related requirements as required.
- Maintain professional communication and coordination with guests and internal teams.
- Represent OSHO Himalayas with a high standard of hospitality and service.

Requirements

- Minimum 2 years of relevant professional experience in Front Office,



Reception, Guest Relations, Hospitality, or Customer Service.
- Prior experience in a guest-facing hospitality role is preferred.
- Excellent spoken and written English communication skills.
- Warm, polite, approachable, and professional personality.
- Strong interpersonal and customer service skills.
- Ability to remain calm, patient, and solution-oriented while handling guest concerns.
- Good organizational skills and attention to detail.
- Responsible, reliable, and comfortable working as part of a team.
- Proficiency in basic computer operations and office software.
- Willingness to work on-site near Dharamshala, Himachal Pradesh.

What We Offer

- Opportunity to work in a distinctive wellness and hospitality workplace.
- Professional growth in front office operations and guest relationship management.
- A supportive and people-centric work environment.
- Opportunity to interact with guests from diverse backgrounds.
- Salary: ₹15,000–₹25,000 per month, based on experience and skills.

How to Apply: An updated resume/CV is mandatory for this position. Applications without a resume will not be considered. Please apply through LinkedIn and also email your updated resume to: [email protected] Email Subject: Application – Guest Relationship Executive | [Your Name] Only candidates meeting the relevant experience requirements will be considered.

📌 Guest Relationship Executive (Front Office / Reception) (Dharamshala)
🏢 OSHO Himalayas Wellness Resort
📍 Dharamshala