About BSG Hospitality

BSG Hospitality is India's premier white label and third-party hotel management company. Founded in 2021 and headquartered in Goa, BSG runs an asset-light, owner-first model with no outward-facing brand of its own, letting hotel owners build and grow their own brand while BSG manages operations end-to-end. BSG's core verticals are white label/third-party hotel management, operator search, and recruitment, supported by pre-opening consulting, project finance, restaurant consulting, and design advisory.

The portfolio and pipeline span 25+ cities across India, with a strategic focus on tier 2, tier 3, and emerging destinations. Learn more at www.bsghospitality.com.

Role Summary

BSG is looking for a General Manager – Hotel Pre-Openings to lead the pre-opening workstream across multiple hotel projects simultaneously, from terms sheet signing through to a successful soft launch and handover to operations. This is a high-ownership, project-leadership role for someone who thrives on structure under pressure, can run several concurrent timelines without losing detail, and is comfortable being the single point of accountability between owners, consultants, and BSG's internal teams.

Because BSG operates asset-light with no imposed brand or consultant panel, this role requires unusual range: the GM must be able to review and challenge an owner's independently-appointed architect, interior, MEP, and BOH consultants; align them to a workable operating sequence; and still deliver a fully compliant, commercially viable, guest-ready hotel on BSG's white label standards.

Key Responsibilities:

Pre-Opening Project Leadership

- Own the end-to-end pre-opening critical path for each assigned property, from design review through to soft opening, across multiple simultaneous projects
- Build and maintain master pre-opening schedules, flagging slippage early and escalating with clear recovery plans
- Act as BSG's single point of contact with the hotel owner during the pre-opening phase

Design & Construction Review

- Review architectural, interior, MEP,



and BOH plans submitted by owner-appointed consultants against BSG's operational and NBC compliance standards
- Flag design or construction gaps that would compromise safety, guest experience, or operating efficiency, and work with owners to resolve them
- Coordinate site visits and inspections at key construction milestones

Manning, Recruitment & Training

- Define the pre-opening manning guide and org structure in line with property size and positioning
- Work with BSG's recruitment vertical to staff pre-opening leadership and department heads
- Design and oversee the pre-opening training calendar, SOP rollout, and brand-standard induction for the property team

Systems, Vendors & Operational Readiness

- Drive PMS, POS, and OTA/channel connectivity setup and testing ahead of opening
- Oversee vendor onboarding for OS&E;, FF&E; procurement tracking, and pre-opening working capital planning in coordination with the owner
- Ensure licensing, statutory approvals, and NBC compliance documentation are in place before soft opening

Budgeting & Reporting

- Own the pre-opening budget and working capital tracker for each project, working within BSG's commercial framework
- Provide regular, structured status reports to the COO and to owners, with clear risk flags and decisions needed
- Maintain a standardized pre-opening playbook and post-mortem process to improve execution across projects

Soft Opening & Handover

- Lead the soft opening phase, including mock operations, punch-list closure, and go-live readiness checks
- Hand over a fully operational, SOP-compliant property to the ongoing operations/portfolio management team with a clean documentation trail

Candidate Profile:





Experience

- 10–15+ years in hotel operations, with at least 4–5 years specifically in pre-opening leadership (GM, pre-opening GM, or Director of Pre-Opening roles)
- Demonstrated experience opening multiple properties, ideally across different ownership structures, city tiers, and hotel typologies (resorts, business hotels, boutique/heritage properties)
- Prior exposure to third-party/white label or management-contract environments is strongly preferred over single-owner-operator backgrounds
- Experience working with independent, owner-appointed consultants (rather than a fixed brand panel) is a significant advantage

Skills & Competencies

- Strong working knowledge of NBC guidelines, statutory licensing, and hotel construction/MEP fundamentals from an operator's perspective
- Hands-on fluency with PMS, POS, and OTA connectivity setup
- Excellent project management discipline — able to run several concurrent pre-openings without dropping detail
- High ownership and independent judgment; comfortable being the decision-making anchor between owner, consultants, and BSG leadership
- Solid written and verbal communication for owner-facing reporting and negotiation
- Willingness to travel extensively and spend extended periods on-site during critical pre-opening phases

Education

- Degree/diploma in Hotel Management or equivalent from a recognized institution

What BSG Offers

- The opportunity to shape pre-opening execution for one of India's fastest-growing white label hotel management platforms
- Direct exposure to a diverse, pan-India portfolio spanning tier 2, tier 3, and destination markets
- A flat, high-trust structure with direct reporting to the COO and close collaboration with the founder-CEO
- Compensation commensurate with experience, structured around a fixed component plus performance-linked incentives tied to on-time, on-budget openings

To apply, write in with your CV and a brief note on the properties you've opened [email protected]

📌 General Manager – Hotel Pre-Openings (Panaji)
🏢 BSG Hospitality
📍 Panaji