Company Description Royal Ace is a boutique hotel offering a sophisticated and comfortable stay for guests. Located in Bengaluru, it is surrounded by tourist attractions, tech parks, malls, commercial hubs, restaurants, pubs, and hospitals, making it convenient for both leisure and corporate travelers.

The property focuses on delivering an elegant experience with a wide range of amenities and facilities designed to meet diverse guest needs. Team members at Royal Ace are part of a service-oriented environment that values professionalism, hospitality, and guest satisfaction.

Role Description The Front Office Receptionist role at Royal Ace is a full-time, on-site position based in Bengaluru. The receptionist will be responsible for greeting guests, managing check-in and check-out processes, handling room inquiries, and providing information about hotel services and local attractions.

Day-to-day tasks include answering phone calls, directing inquiries to appropriate departments, managing reservations, maintaining front desk records, and ensuring a tidy and welcoming reception area.



The role also involves coordinating with housekeeping and other departments, resolving guest concerns promptly, and delivering a courteous, efficient, and professional guest experience at all times.

Qualifications

- Strong front office and receptionist duties skills, including managing check-ins, check-outs, and reservations.
- Excellent customer service abilities, with a focus on hospitality and guest satisfaction.
- Professional phone etiquette and explicit, courteous communication skills.
- Ability to work collaboratively with hotel teams and handle multiple tasks efficiently.
- Prior experience in hotel front office or hospitality is preferred.
- Basic computer proficiency and familiarity with reservation or property management systems is an advantage.
- High school diploma or equivalent; additional hospitality or customer service training is beneficial.
- Availability to work flexible hours, including weekends and holidays as needed.

Salary 18k to 22 k per month Benefits : Accomodation, Food all meals, ESI.

📌 Front Office Receptionist (Bengaluru)
🏢 Royal Ace
📍 Bengaluru