Experience: 1 Year Voice Process Experience (Mandatory)
We are hiring Ecommerce Voice Process Executives for our Gurgaon location. If you have excellent customer service skills and experience in a voice process, we'd love to hear from you!
Key Responsibilities
- Handle customer queries related to orders, delivery, returns, and refunds.
- Resolve payment and account-related concerns over voice calls.
- Provide accurate and timely resolutions while maintaining high customer satisfaction.
- Meet quality, productivity, and customer service standards.
- Maintain clear and skilled communication with customers.
Requirements
- Graduate or Undergraduate.
- Minimum 1 year of Voice Process experience (mandatory).
- Good International Voice Communication skills.
- Strong problem-solving and customer-handling abilities.
- Willingness to work rotational shifts.
Apply now and join a fast-growing ecommerce customer support team in Gurgaon! Pay: ₹27,000.00 per month