14 Sep
|
ASD India Services
|
Bengaluru
14 Sep
ASD India Services
Bengaluru
: Inbound Customer Service Representative? Job OverviewWe are seeking a empathetic and solutions-driven Inbound Customer Service Representative to join our growing support team. In this role, you will act as the first line of support, handling incoming customer inquiries, troubleshooting issues, and providing accurate product or service information Your ultimate goal is to deliver an outstanding customer experience, build brand trust, and resolve issues efficiently on the first contact. ? Key ResponsibilitiesCustomer Interaction: Answer incoming customer inquiries across phone, email, and live chat platforms professionally.
Issue Resolution: Troubleshoot, de-escalate, and resolve customer complaints, billing discrepancies, or technical problems.Information Provision: Offer transparent, accurate details regarding company products, services, account statuses, and return policies.
📌 Customer Support Representative (Bengaluru)
🏢 ASD India Services
📍 Bengaluru