Position Summary The Customer Support Executive will manage day-to-day interactions with both customers and vendors. The goal is to ensure high satisfaction, smooth operations, and quick resolution of issues.

Key Responsibilities Customer & Vendor Handling · Serve as the primary point of contact for customer queries. · Coordinate with vendors to track orders, services, or deliveries. · Resolve disputes or delays between customers and vendors tactfully. Communication & Support · Provide accurate information to clients using the right tools. · Maintain a polite, empathetic, and professional tone at all times. · Follow up with clients to ensure their issues are fully resolved. Data Management · Keep detailed records of customer interactions and complaints.



· Update vendor logs and performance notes daily.

Candidate Requirements

Experience & Location · Exactly 0 to 1 year of experience in a customer-facing role. · Proven experience dealing with vendors or B2B clients is a big plus. · Must belong to or permanently reside in Indore.

Skills Required · Robust Communication: Clear verbal and written skills in English and Hindi. · Problem-Solving: Ability to stay calm and fix issues under pressure. · Tech Savvy: Knowledge of MS Office (Excel, Word) and basic CRM software.

📌 Customer Support Executive (Indore)
🏢 Green Web Software Development Private
📍 Indore