Job Title: Customer Support Executive

Location: Bengaluru, India

Salary: 20k-30k per month

Note: Freshers with Proficiency in English are highly encouraged to apply.

Key Responsibilities

● Provide prompt, qualified, and courteous assistance to customers via chat, calls, and emails.

● Troubleshoot and resolve customer queries related to the company’s platform, products, and services.

● Manage customer inquiries efficiently using a CRM or ticketing system (experience preferred but not mandatory).

● Maintain accurate and detailed records of customer interactions and resolutions.

● Identify and escalate complex or critical issues to the appropriate team following escalation protocols.

● Collaborate with cross-functional teams to ensure timely resolution and high customer satisfaction.

● Stay informed about product updates, company policies, and support procedures.





● Adapt to changing schedules and work flexibly in any shift as per organizational or business requirements.

● Uphold a professional and empathetic approach in all customer interactions.

Requirements

● Bachelor’s degree completed or currently pursuing.

● Excellent verbal and written communication; fluency in English is required.

● Strong interpersonal skills and the ability to handle queries empathetically.

● Willingness to work in any shift, including evenings, weekends, or holidays.

● Ability to identify issues, think critically, and provide effective solutions.

● Collaborate effectively with internal teams to resolve customer concerns.

What we offer:

●Opportunities for career growth and professional development.

●Exposure to international markets and diverse clientele.

●Supportive team environment with continuous learning opportunities.

📌 Customer Support Executive (Bengaluru)
🏢 Codavatar Tech
📍 Bengaluru