CUSTOMER SUPPORT EXECUTIVE – INBOUND VOICE PROCESS Location: Vadodara Job Type: Full-Time Process: Inbound Customer Support Shift: Rotational Day & Night Shifts Women Candidates: Day Shift Only ABOUT THE ROLE We are hiring enthusiastic and customer-focused candidates for the position of Customer Support Executive – Inbound Voice Process. The selected candidates will be responsible for handling customer calls, understanding their concerns, providing appropriate solutions, and delivering an excellent customer experience.

KEY RESPONSIBILITIES Handle inbound customer calls and resolve queries professionally.

Understand customer concerns and provide accurate information and solutions.

Maintain a positive and professional approach while interacting with customers.

Record and update customer information accurately in the system.

Follow company policies, process guidelines,



and quality standards.

Escalate complex issues to the appropriate team when required.

Meet assigned performance and customer service targets. ELIGIBILITY CRITERIA Freshers and experienced candidates can apply.

Good communication and customer-handling skills.

Good English communication skills preferred.

Basic computer knowledge.

Strong problem-solving and interpersonal skills.

Candidates who are comfortable working rotational day and night shifts. WHY JOIN US?

Supportive and professional work environment Career growth and learning opportunities Comprehensive training and development * Protected and professional workplace

📌 Customer Support Executive (Vadodara)
🏢 Arise Solution
📍 Vadodara