Customer Service Associate (Pune)

14 Sep

Tech Mahindra

Pune

14 Sep

Tech Mahindra

Pune

Roles and Responsibilities

- Provide exceptional customer service by responding to customer inquiries, resolving issues, and addressing concerns in a timely manner.

- Build robust relationships with customers through personalized interactions, empathy, and active listening.

- Identify opportunities to upsell/cross-sell relevant products or services based on customer needs and preferences.

- Maintain accurate records of customer interactions using CRM software (e.g., Salesforce) to track progress and trends.

- Collaborate with internal teams (e.g., sales, marketing) to resolve complex customer issues.

- Good Handling customer experience

- Ready to work for rotational shifts & Week Off

- Contact Person - HR Bakhtiyar

- Contact Number - (phone hidden) Share resume on whatsapp (No calls )

📌 Customer Service Associate (Pune)
🏢 Tech Mahindra
📍 Pune

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