Customer Care Representative (Noida)

14 Sep

Shivan Synergy

Noida

14 Sep

Shivan Synergy

Noida

A Customer Service Representative in a BPO banking process is responsible for assisting bank customers with their queries, providing accurate information, resolving complaints, and ensuring a positive customer experience.

- Handle inbound customer calls related to banking services.
- Resolve queries regarding credit cards, debit cards, accounts, loans, EMI, and insurance.
- Understand the customer's needs and provide the right solution.
- Upsell and cross-sell suitable banking products and services.

📌 Customer Care Representative (Noida)
🏢 Shivan Synergy
📍 Noida

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