Customer Care Representative (Mumbai Suburban)

14 Sep

APT HR

Mumbai Suburban

14 Sep

APT HR

Mumbai Suburban

Handle customer queries via call, chat, email, WhatsApp, and social media

Assist customers with orders, abandoned carts, exchanges, returns, and refunds

Resolve customer complaints and coordinate with internal teams for order and delivery support.

Required Candidate profile

- Excellent communication and customer handling skills.
- Experience with e-commerce platforms/marketplaces and CRM tools preferred.
- Basic MS Office knowledge and ability to multitask.

📌 Customer Care Representative (Mumbai Suburban)
🏢 APT HR
📍 Mumbai Suburban

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