We are looking for a responsible and organized Customer Care Executive with knowledge of administration and billing.
Key Responsibilities:
- Handle client queries through phone, WhatsApp, and email and ensure timely resolution.
- Prepare quotations, invoices, bills, and follow up on payments.
- Obtain client payment authorization before posting/activating paid ads and coordinate ad-budget payments.
- Track employee attendance, leave, and working hours.
- Assist with salary preparation/posting and payroll records.
- Maintain client, employee, billing, and administrative records.
- Coordinate with the digital marketing team regarding client requirements and campaign updates.
- Handle payment follow-ups, approvals, and general office administration.
Requirements:
- 1–2 years of experience in customer care/admin/billing.
- Good English communication and follow-up skills.
- Basic knowledge of Excel/Google Sheets, Word, email, and WhatsApp.
- Knowledge of billing, attendance, payroll, and client coordination.
- Digital marketing agency experience is an advantage.
Pay: ₹20,000.00 - ₹22,000.00 per month
Perks
- Leave encashment
Work Location: In person
📌 Customer Care Executive (Saidapet)
🏢 Pinnacle Digital Marketing
📍 Saidapet
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.