About the Role:

We are looking for a detail-oriented Chat Support Executive to manage real-time customer inquiries via live chat and messaging platforms. You will be the primary point of contact for resolving customer issues efficiently and maintaining high customer satisfaction levels.

Key Responsibilities:

- Handle live chat interactions, answering customer queries accurately and professionally.
- Troubleshoot account, product, or order issues while keeping response times under [e.g., 60 seconds].
- Escalate complex technical or billing issues to senior teams using standard ticketing tools.
- Maintain a standard of service that reflects our brand's voice and customer satisfaction standards.

Mandatory Requirements:

- Experience: 1–3 years in non-voice customer support, chat support, or ticketing systems.
- Typing Speed: Minimum 45+ WPM with 90%+ accuracy.
- Communication: Excellent written English grammar, spelling, and tone.

How to Apply:

For more queries or to apply, contact us at:

Mail: [email protected]

Contact: (phone hidden)

Location: Karelibaug, Vadodara

Work Location: In person

📌 Chat Support Executive (Vadodara)
🏢 Mr Technology
📍 Vadodara