14 Sep
|
Veranda Learning
|
Bengaluru
14 Sep
Veranda Learning
Bengaluru
We are hiring for a category Manager role for one of our divisions Edureka ,Bangalore
Position- Category Manager/Sales Manager
Exp - 5 to 8 years in B2C Account managemnt sales Edtech
Notice- Immediate to 15 days
Location - Bangalore , Mahadevpura
We are looking for a Student Account Manager responsible for managing relationships with our existing students and identifying opportunities to cross-sell and upsell relevant courses, certifications, and higher-level programs based on their career goals and learning journey
Key Responsibilities
- Lead, manage, and mentor a team of Student Account Managers / Relationship Managers.
- Own the team's revenue, conversion, cross-sell, and upsell targets.
- Manage the existing student database and develop strategies to maximize revenue per student and customer lifetime value.
- Ensure the team regularly connects with existing students to understand their career and learning requirements.
- Drive cross-selling and upselling of relevant courses, certifications, advanced programs, and other offerings.
- Identify high-potential student segments and create targeted sales strategies for different cohorts.
- Monitor team performance through daily/weekly reviews, dashboards, and individual performance tracking.
- Coach team members on consultative selling, objection handling, negotiation, and closing techniques.
- Review calls and provide regular feedback to improve conversion and sales quality.
- Develop structured follow-up strategies to improve student engagement and conversion.
- Work closely with Sales, Marketing, Academic, Operations, and Customer Success teams to ensure a seamless student experience.
- Monitor pipeline, lead/account allocation, follow-ups, conversions, and revenue generation.
- Handle escalations and support the team in closing high-value opportunities.
- Prepare regular MIS and performance reports for senior management.
- Identify process gaps and implement strategies to improve productivity, conversion rates, and revenue from the existing student base.
- Ensure CRM hygiene and accurate tracking of all student interactions and sales activities.
Requirements
- 5–8 years of experience in EdTech Sales / Inside Sales / Account Management / Customer Success.
- Minimum 2–3 years of experience in team handling and people management.
- Solid experience in cross-selling and upselling to an existing customer/student base.
- Proven track record of achieving revenue and team targets.
- Strong understanding of sales metrics, conversion funnels, and performance management.
- Excellent communication, negotiation, coaching, and stakeholder-management skills.
- Strong analytical and problem-solving abilities.
- Experience working with CRM, sales dashboards, and MIS reports.
📌 Category Manager (C Edtech Sales Only apply ) (Bengaluru)
🏢 Veranda Learning
📍 Bengaluru