Business Process Intern

Location: Chennai

Employment Type: Internship

Department: Business Operations / Process Excellence

Reports To: Business Process / RevOps Lead

About the Role

We are looking for a Business Process Intern who is analytical, detail-oriented, and interested in understanding how businesses operate and improve.

The intern will work closely with cross-functional teams to map processes, track operational performance, identify gaps, maintain dashboards, and support process improvement initiatives.

This role is ideal for someone who wants hands-on exposure to Business Analysis, Operations, Revenue Operations, Process Excellence, and Management Reporting.

Key Responsibilities

1. Process & Workflow Management

- Understand and document existing business processes and workflows.
- Create and maintain SOPs, process documents, checklists, and workflow trackers.
- Map As-Is and To-Be processes and identify bottlenecks.
- Support implementation of improved processes across teams.
- Monitor whether defined processes and SLAs are being followed.

2. Data & KPI Management

- Maintain daily and weekly operational trackers.
- Collect, validate, and analyse data from different teams.
- Prepare KPI dashboards and performance reports using Excel/Google Sheets.
- Track team-wise and process-wise performance against targets.
- Identify trends, gaps, delays, and inconsistencies in operational data.

3. Process Improvement

- Identify repetitive, inefficient, or manual processes.
- Analyse the root cause of operational issues.
- Support RCA, gap analysis, and process improvement projects.
- Recommend practical solutions to improve productivity, turnaround time, quality, and efficiency.
- Track the implementation and impact of improvement initiatives.

4. Cross-Functional Coordination

- Coordinate with teams such as Sales, Operations, HR, Accounts,



and Marketing to collect information and close process gaps.
- Follow up on pending actions and maintain action trackers.
- Support periodic business review meetings with data and process insights.
- Ensure important operational updates are properly documented and communicated.

5. Business Reporting

- Prepare daily/weekly/monthly business reports.
- Consolidate data and highlight key performance gaps.
- Support management with structured information for decision-making.
- Maintain accuracy and consistency across business reports and trackers.

What You Will Learn
- Business Process Management
- Business Analysis
- Revenue Operations
- Process Mapping & SOP Creation
- KPI & Dashboard Management
- Root Cause Analysis
- Data Analysis using Excel / Google Sheets
- Cross-functional Operations
- Process Improvement
- Management Reporting
- Basics of Agile / Jira-based task management

Requirements
- Currently pursuing or recently completed a degree in Business Administration, Commerce, Engineering, Data Analytics, Management, or a related field.
- Good working knowledge of Excel / Google Sheets.
- Strong analytical and problem-solving ability.
- Good communication and documentation skills.
- Comfortable working with numbers, data, and operational reports.
- Robust attention to detail.
- Willingness to learn and work across multiple departments.

Internship Outcomes By the end of the internship, the candidate should have practical exposure to:

Process Mapping → Data Analysis → KPI Tracking → Gap Identification → Root Cause Analysis → Process Improvement → Business Reporting

Performance will be evaluated based on measurable improvements, accuracy of reporting, quality of documentation, ownership of assigned processes, and ability to identify and solve operational gaps.

Pay: ₹4,000.00 - ₹5,000.00 per month

Benefits

- Paid time off
- Provident Fund

Work Location: In person

📌 Business Process Intern (Chennai)
🏢 Able Aura Technologies u0026 Services
📍 Chennai