Role & responsibilities

- E-Way Bill & Operational Compliance:

- Validate and verify shipment documentation (E-Way Bills, Tax Invoices, Delivery Challans) across hubs, origin points, and transshipment locations.
- Monitor and enforce strict adherence to Standard Operating Procedures during physical shipment processing and system movements.
- Audit shipments for valid documentation prior to dispatch to prevent transit holds or legal compliance issues.

- Issue Management & Root Cause Analysis:

- Investigate, track, and resolve frequent SOP breaches, documentation errors, or invalid document usage across facilities.
- Collaborate proactively with Operations, FM (First Mile), LM (Last Mile), and Gateway teams to fix recurring compliance gaps.
- Perform root cause analysis (RCA) on compliance failures and implement preventive action plans.

- Training & Process Improvement:

- Train ground teams, hub managers,



and operations staff on updated regulatory rules, GST/EWB policies, and internal compliance protocols.
- Continuously review existing R&C; processes to drive efficiency and minimize regulatory risks.

Preferred candidate profile

- Solid understanding of GST laws, E-Way Bill rules, and Indian road transport regulations.
- Familiarity with logistics hub operations, dispatch processes, and documentation requirements.
- Strong analytical, problem-solving, and root-cause analysis skills.
- Excellent communication, stakeholder management, and proactive escalation skills.
- Proficiency in MS Excel, data reporting, and operational tracking tools.

Interested candidates kindly share your CV to [email protected]

📌 Associate (Kolkata)
🏢 Delhivery
📍 Kolkata